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VTEX Pick and Pack: an omnichannel fulfillment solution

By Tiago Moraes 3 minutes reading
VTEX Pick and Pack: an omnichannel fulfillment solution
VTEX Pick and Pack transforms physical stores into fulfillment and distribution centers, thus improving deliveries in unified commerce. Image: @storyset
VTEX Pick and Pack transforms physical stores into fulfillment centers fulfillment and distribution, thus improving deliveries in unified commerce. Image: @storyset

VTEX Pick and Pack is a logistics solution that enables the implementation of fulfillment services in physical stores, transforming them into mini Distribution Centers for orders placed through various sales channels, including e-commerce. This solution does not replace WMS software , but complements its functions.

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Fulfillment , for those unfamiliar, is the process of receiving, sorting, packaging, labeling, and shipping products to a customer who has purchased a product through one of your sales channels. VTEX Pick and Pack transforms fulfillment into a competitive advantage for your company.

HOW VTEX PICK AND PACK WORKS

How VTEX Pick and Pack works is very simple. It is a single resource, but it contains two applications. While the Pick and Pack App allows your physical store teams to collect and pack products, the Last Mile App allows your drivers to make deliveries correctly. Thus, this feature provides your employees with the ability to perform tasks such as:

  • Follow a step-by-step guide to fulfill orders in a practical, agile and economical way;
  • Manage the picking, packaging and delivery of orders from a single solution in real time;
  • Visualize what happens with each order throughout the entire fulfillment process fulfillment;
  • Control resources and deadlines fulfillment accurately and thus reduce expenses and increase profit;
  • Collect and analyze data to optimize logistics processes in your stores.

As you can see, VTEX Pick and Pack is very comprehensive. Through it, you can prepare your unified business for any type of delivery. Work, for example, with BOPIS , ship to store , and ship from store , among other delivery models.

ADVANTAGES OF VTEX PICK AND PACK

When using VTEX Pick and Pack you get advantages such as:

  • Reduction of deadlines fulfillment and delivery;
  • Reduction of errors and consequent reduction in the number of returns;
  • Improved visibility and tracking of orders;
  • Direct communication with the customer for order changes.
Video: Learn how fast delivery on e-commerce helps you sell more!

Furthermore, the manager can monitor the entire fulfillment process in real time through performance dashboards available in the VTEX platform's Admin panel. They can check the fulfillment quality in each store, as well as the delivery service, and make adjustments quickly.

HOW TO IMPLANT?

To implement VTEX Pick and Pack or any other VTEX technology , rely on the specialized support of Agência e-Plus. Agência e-Plus has been VTEX certified since 2015 and, since then, has completed more than 300 projects for clients like you using this brand's technologies.

Video: learn more about the VTEX platform!

Recognized worldwide by the VTEX Quadrant , the e-Plus Agency serves clients in Brazil, Portugal, Spain, Argentina, Colombia, Costa Rica, Ecuador, and other countries. To hire them, click the button below and start a conversation via messaging app right now:

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