e-Plus Agency values the privacy of your personal data and is committed to protecting and being transparent in the handling of this information. This Privacy Policy describes how we collect, use, store, and share your personal data, in accordance with the General Data Protection Law (LGPD) – Law No. 13.709/2018.
Information collected
We collect personal information in a variety of ways, including, but not limited to, when you:
- Visit our website;
- Contact us via the form, email, or phone;
- Participate in digital marketing campaigns or promotions run by our agency;
- Subscribe to our newsletter or other forms of digital communication.
Information that may be collected includes:
- Personal identification data
- Name, email, phone number, CPF (Brazilian tax identification number), address.
- Navigation data
- IP address, browser type, pages accessed, time spent on the site.
- Marketing data
- Preferences and interactions with marketing campaigns, browsing behavior, and purchase history.
Use of information
The personal data collected may be used for the following purposes:
- Provision of services
- To execute and manage services contracted by you, such as digital marketing campaigns.
- Communication
- To send you information about our services, updates, special offers, and other information of interest.
- Service improvement
- To better understand your needs and improve our products, services, and content.
- Compliance and legal obligations
- To comply with legal and regulatory obligations.
Sharing Information
We do not sell, rent, or share your personal data with third parties, except in the following situations:
- service providers
- We may share data with suppliers who assist us in performing our services, provided they comply with this Privacy Policy.
- legal obligation
- If we are required to disclose personal data by law, legal process, or court order.
- Protection of rights
- To protect the rights, property, or safety of our agency, our clients, or third parties.
Security of data
We adopt appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, destruction or alteration. Among these measures are:
- Cryptography
- Using encryption to protect sensitive data.
- Access control
- Access to personal data is limited to authorized employees only.
- Auditing and monitoring
- Constant monitoring and regular audits to ensure information security.
Your rights
Under the LGPD, you have the right to:
Access your personal data
Request confirmation of treatment and access the data we hold about you.
Correct your data
Request the correction of incomplete, inaccurate, or outdated personal data.
Request anonymization, blocking, or deletion.
Regarding unnecessary, excessive, or processed data in violation of the LGPD (Brazilian General Data Protection Law).
Revoke consent
You can revoke your consent to the processing of your personal data at any time.
To exercise these rights, please contact us via email at contato@agenciaeplus.com.br.
data retention
Your personal data will be kept for the period necessary to fulfill the purposes described in this Privacy Policy, or as required by law.
Changes to this policy
We may update this Privacy Policy periodically. We recommend that you review this policy regularly to be aware of any changes. The date of the last update will always be indicated at the top of this page.
Contact
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us: