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AB test: what is it and why is it important in e-commerce

By Tiago Moraes 3 minutes reading
AB test: what is it and why is it important in e-commerce
AB Test: Compare and find out which pages and ads generate better results. Image: @macrovector_official
AB Test: Compare and find out which pages and ads generate better results. Image: @macrovector_official

AB testing is a procedure for comparing results aimed at continuous improvement of a specific product, process or element. In e-commerce, this type of test is used to compare two or more pages, newsletters, advertisements and/or other items. The ultimate goal is always to improve subscriber adherence and above all the sales conversion rate.

You can do an AB Test to, for example, compare two page templates that sell the same product. Let's say that “model A” has a photo of the product and a video. “Model B” has only one photo. Both pages are published for the same audience and for the same period of time. In the end, it is verified which of the two generated better results.

Soon after the test it is possible to draw conclusions. Suppose the page “model A” made more sales. So it may be that the video included on the page has made a difference for the better. Realize that this is the beginning of an insight. From here, you can ask yourself: “Do pages with videos sell more?”. Well, do new tests with other pages and confirm.

Once you've discovered which video pages sell the most, you'll soon be able to include a video on each of your product pages. Here is the power of the AB Test.

Through AB Test you can test multiple elements of a website or ad and thus learn more about consumer behavior. That way it's easier to refine your product pages, remove usability obstacles, and get them to buy more and more.

As soon as you can, click on “ Miess on VTEX ” and learn about an online store that conducts A/B testing regularly.

ADVANTAGES OF DOING AB TEST

When doing AB tests you can, for example:

  • Find out which version of a product page appeals to consumers the most;
  • Know which format open “Buying” generates more sales;
  • know which page color generates better results;
  • Compare and know which descriptions, images, formats and other items convert the most;
  • Find out which ads drive the most customers to your sales pages;
  • understand what causes cart abandonment in your online store and then fix the problem;
  • Know what change in layout and design to generate more leads and/or sales.

As you can see, the AB Test is a tool that allows you to understand how consumers access your ads and your online store. Then, you can improve the user experience and thus facilitate registration and sales.

Video: Learn more about AB Testing!
Video: AB Test workshop with VTEX platform

It's worth remembering that alongside A/B testing, you can use heatmaps, recording sessions, micro-conversion rates, and other performance marketing tools. You can find and implement these resources using systems like Hotjar , Microsoft Clarity , and Google Optimize , and e-commerce platforms like VTEX.

As soon as you can, click on " Usability Testing " and discover 5 tools that will help you improve your e-commerce layout.

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