Since June 19, 2017, the e-Sedex – Correios express order service for products purchased online (which worked for 17 years) – has been discontinued, which has caused concern to small and medium-sized virtual store administrators who fear the increase in shipping costs.
The article “End of e-Sedex can raise shipping prices and affect sales of small virtual stores” published on G1, a news portal maintained by Central Globo de Jornalismo, exposed cases in which shipping prices rose by up to 40%.
Correios, however, published a video (see below) in which they state that 32% of the shipments that were previously made via e-Sedex and which are now made via PAC or SEDEX had an 8% reduction in their costs for e-commerce website owners.
Some users of PAC and SEDEX, however, complain that these services are not as fast as e-Sedex. Looking at it from this perspective, in a country where deliveries can take up to 46 days , speed of delivery is essential for acquiring and retaining customers.
However, despite the slowness of the services available for delivering products purchased from online stores, the Brazilian Postal Service (Correios) reports that these services cover all 5.570 Brazilian cities, while e-Sedex only operated in 250. Furthermore, a new service has been launched, about which you can learn more in the article " Correios launches integrated logistics for online stores ".
However, online store administrators can always count on other options. In the article " What is the best e-commerce delivery service? ", for example, I present some, including the company Mandaê , whose directors say they have already managed to negotiate shipping costs up to 40% cheaper than those of the Post Office.
In this context, it is essential that you online store manager develop a Logistics Plan capable of encompassing various types of freight and balancing delivery costs without harming customers or your company's profits.
