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E-goi SMS: communicate effectively with your leads

By Aline Mazala 4 minutes reading
E-goi SMS: communicate effectively with your leads
Woman holding a cup of coffee in one hand and a cell phone in the other, reading SMS messages — representing the use of E-goi SMS as a direct and effective communication channel in e-commerce.
Photo for illustrative purposes only: ©JESHOOTS via @Canva.com

CONNECT WITH YOUR LEADS AT THE RIGHT TIME AND WITH THE RIGHT MESSAGE

In the fast-paced world of e-commerce, capturing your audience's attention is an increasingly difficult challenge. But what if there was a simple, direct way to communicate with your leads with a high read rate? Well, that's where E -goi SMS comes in , a powerful tool to improve the efficiency of your campaigns and, moreover, reach your customers quickly and in a personalized way.

Therefore, in this article, you will understand how SMS marketing with E-goi can transform your online store's communication, consequently increasing conversions and strengthening your relationship with your leads.

WHAT IS E-GOI SMS AND WHY USE IT IN YOUR E-COMMERCE?

E-goi SMS is a feature of the E-goi platform designed for the automated sending of short messages via mobile phone . When integrated into omnichannel strategies , it allows e-commerce companies to communicate with their leads and customers in an agile and segmented way.

Main advantages of E-goi SMS:

  • High open rate: according to itself E-goi, SMS messages have an open rate of up to 98%.
  • Instant Delivery: Your message arrives in seconds, increasing the chances of an immediate response.
  • Smart Segmentation: send personalized messages based on, for example, the lead's behavior and stage.
  • Integrated automation: connect SMS to automation flows that also include emails, notifications, and WhatsApp.
  • Low cost: ideal for one-off campaigns such as flash sales, reminders and abandoned carts.

WHEN TO USE SMS MARKETING IN YOUR ONLINE STORE?

SMS is effective when used at the right time and, most importantly, with the right approach. Below are some practical examples of its use in e-commerce:

1- Abandoned cart recovery

Send a short message with a direct link to the cart and encourage the lead to complete the purchase with an exclusive coupon.

2- Flash sales and sales

Take advantage of the sense of urgency to communicate limited-time offers with phrases like " Today only !" or " Last units! "

3- Order confirmations and updates

Keep your customer informed about order status, tracking, and delivery — this builds trust while improving the experience.

4- Re-engage inactive leads

Use personalized messages to remind your customer base about favorite products or even new store arrivals.

5- Seasonal events and commemorative dates

Christmas campaigns, Black Friday and also Consumer Day are strategic moments to use SMS with high impact.

HOW TO CREATE EFFECTIVE SMS CAMPAIGNS WITH E-GOI

To take full advantage of the tool's potential , first follow some best practices:

Write objectively

  • Limit content to 160 characters;
  • Be clear and direct;
  • Finally, avoid generic terms and instead go for calls to action (CTAs), like "Buy now","Redeem your discount" or "Check it out here".

Personalize the message

Include the recipient's name or products of interest using E-goi's automation features.

Test and analyze

The platform allows A/B testing and also offers delivery and click reports, helping you improve each campaign based on real data.

Integrate with other actions

Combine SMS with emails and push notifications to create a complete and consistent journey.

IS E-GOI SMS FOR YOU?

If you're looking for an effective way to increase engagement, convert more leads, and improve customer experience, E-goi SMS is an excellent option.

Ultimately, companies that invest in direct, segmented, and automated communication have a better chance of standing out in the competitive e-commerce landscape.

And best of all: with E-goi , you don't need to be a tech expert to create powerful campaigns. The platform is intuitive, offers support in Portuguese , and has affordable plans.

CONCLUSION

E -goi SMS is a strategic tool for those who want to communicate quickly, efficiently, and above all, personally in e-commerce. With high read rates and easy integration with other marketing actions, it can be the missing piece to boost your sales.

So, keep learning with e-Plus ! Access more content on our blog and discover more ways to optimize your campaigns, attract customers, and consequently, grow in the digital world.

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