• data analysis

Recurring customer loyalty in retail: why focusing on your existing customer base can be more valuable than seeking new customers.

Dito's Clienting Index 2026 shows that the fastest-growing brands combine recurring revenue, data, and relationship building. See what this changes in your operation.

26/06/267 minutes reading

• crossroads
• pcu

Carrefour starts selling through ChatGPT: the rise of agency commerce.

Discover how the French retail giant integrated its inventory with Generative Artificial Intelligence and understand the impact of the agentic model on the market.

22/04/265 minutes reading

• Technology

The future of retail: how shopping in 2026 is being transformed by technology.

Learn how hyper-personalization, the rise in online scams, and instant consumer behavior require urgent adaptation from retail managers.

06/04/265 minutes reading

• automation
• chat commerce
• digital retail

Why chat commerce, intelligent automation, and frictionless experiences will lead digital retail in 2026.

Discover how the integration between chat commerce and artificial intelligence is transforming customer service into a powerful sales engine, redefining the conversion rules for leading brands in the market.

16/03/265 minutes reading

• no
• no. 2026

NRF 2026: The trends that define the era of smart execution.

An executive guide on how to transform innovation into profit margin, reducing CAC and maximizing LTV.

20/01/268 minutes reading

• E-commerce
• omnichannel

Connected Commerce: unify physical and online stores and increase conversion

Omnichannel strategy can increase sales per square meter and build customer loyalty

02/07/254 minutes reading

• marketplace

Physical marketplace: Americanas' new bet

Unprecedented model combines physical store and marketplace to attract sellers and recover revenue

15/05/254 minutes reading

• tendencies
• retail
• sales

Slow Retail: the new trend that is transforming retail

Learn how the Slow Retail movement is redefining the consumer experience and driving success in today's marketplace

20/03/255 minutes reading