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E-goi and Jivochat: integration allows creating automatic chat in e-commerce

By Tiago Moraes 3 minutes reading
E-goi and Jivochat: integration allows creating automatic chat in e-commerce
The integration between E-goi and Jivochat improves communication with consumers in your e-commerce. Image: @studigstock
The integration between E-goi and Jivochat improves communication with consumers in your e-commerce. Image: @studigstock

The integration between E-goi and Jivochat is an action that facilitates communication between retailers like you and consumers in e-commerce. Through this integration you can create a chat with automatic responses, which will allow you to talk to more consumers, convert more leads and make more sales in less time and with less effort.

E-goi, for those who don't know, is a marketing automation platform originally from Portugal, but with worldwide use. Big brands such as Sephora, O Boticário, Fnac and Mormaii, for example, use this tool to automate E-mail Marketing, SMS, Web Push and e-commerce tracking processes, among other activities. 

Jivochat is a chat app developed in Russia, but equally with international scope. It allows consumers to chat with sellers in real time while accessing your virtual store. In addition, it can be useful for your work team's internal communication.

By integrating E-goi and Jivochat, in short, you open up space for the use of chatbots, automatic communication flows with online consumers, personalized communication and visitor monitoring. In addition, it is possible to integrate contacts from both tools for use in E-mail Marketing, SMS, Web Push, social networks and other channels.

INTEGRATION BETWEEN E-GOI AND JIVOCHAT: HOW TO DO IT?

Integrating between E-goi and Jivochat is relatively easy. Start by creating a communication channel in Jivochat PRO. Afterwards, generate a webhook on the E-goi platform and activate it in Jivochat. Next, configure the integration.

Video: learn more about the E-goi platform!

To synchronize your contacts from both technologies, choose the name of the list where your contacts will be stored using the webhook. Include a tag to identify them and create segments to send them personalized messages.

Video: get to know the Jivochat app!

If you need help integrating E-goi and Jivochat into your e-commerce platform, simply contact a specialized agency like Agência e-Plus. Agência e-Plus is E-goi certified and serves clients in Brazil, Portugal, Spain, Argentina, Costa Rica, and other countries in the Americas and Europe. To learn more, click the button below and start a conversation with us via the messaging app:

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